After 30 minutes of waiting, an intern from corporate communications comes down to the lobby and escorts me up to an office with several other co-workers. It seems the head of corporate communications isn't in today. So? Well, while I sit there the three of them talk amongst themselves in German for 10 minutes and then come to the conclusion that they can't help me. I tell them this is a one time deal for me and it wasn't easy getting to this out-of-the-way city. I explain how general and easy the questions are. Nope, nothing works with these people. No one is willing to ask around other departments for assistance. No one shows flexibility or taking the initiative. Typical German. I leave steamed and wishing they produced consumer products so I could boycott them.