Triumph International
Holding GmbH
Researching companies to visit included delving through a vast
array of reference books. I looked at a company's revenues, number
of employees and what industry they were in. When finding a company
to add to my list I'd type in the CEO's name and company address
into my label printer then, I'd print out two labels: one goes
on an envelope (which is later mailed to the company) and the
other goes on one of my questionnaires. So, I have no notes telling
me the company's revenues or what they do. Why am I telling you
all this? Well, it's been several months since I came up with
my list of companies and quite frequently I don't remember what
business a company is in. Take Triumph International Holding,
I have no clue what they do but I think they might have something
to do with Triumph, the sports car.
So, I make my way
near Munich's central train station and park my bike outside
Triumph's eight-story building. It's an unexciting area with
a brewery complex situated right next door. Clueless me walks
in and gets to deal with a male receptionist sitting behind a
glass enclosed booth. I'm initially told they hadn't received
my letter and then the receptionist tries to wave me away. I
talk the receptionist into making a few phone calls to check
around and finally a woman from public relations steps out into
the lobby and basically says they can't help me. She evens suggests
it would be more interesting visiting and writing about the brewery
next door and that she could set it up. While we're standing
in the lobby the receptionist gets a phone call and motions me
to the phone. I tell the man on the phone about my unusual odyssey
and he says, "well, you've came all the way from California
to visit us, I think we should be able to find a few minutes
for you". He then says to come on up to his office.
It was during the
time the receptionist was making phone calls that I first noticed
the five foot tall by 20-foot long picture mounted on the lobby
wall of a beautiful black woman posing seductively and wearing
nothing but a bra and panties. Is that Tyra Banks?, I ask. "No,
it's Naomi Campbell", answers the receptionist. "What
business is Triumph in?", I ask. "Women undergarments",
he answers.
The public relations
woman walks me through a courtyard and to another connected building.
Employees get to park their bicycles in the courtyard and I count
over a dozen. It's then up the dinky two-person elevator to the
office of the man on the phone. It's rather an organized mess
with lots of papers piled high on a desk. Who's this man? Head
of public relations or corporate communications? No, it's Dieter
Braun, one of the four owners of this $1.6 billion in revenues
enterprise.
I tell Braun I had never heard of his company or his products.
Braun gives me the bare facts such as this 113 year-old company
does business in over 125 countries, has more than 30,000 employees
and is very well known in Asia and Europe. Gottfried Spiesshofer
and Michael Braun founded the company in 1886, with the later
being a relative of you know who.
I learn this privately-held
company produces and markets women's lingerie and nightwear,
swimwear, beachwear, leisurewear AND men's underwear. "Do
you sell men's underwear in the US?", I ask. "Not much",
he answers. Braun then goes to a cabinet where he pulls out a
pair of "Sloggi For Men" underwear and undershirt and
bestows them on me. Hmm, the prices are marked on them; 28.40
DM (about $14) for the undershirt and 13.95 DM (about $7) for
the underwear.
About 250 employees
work here with Triumph having leased space in the building for
the last 21 years. Everyone (including executives) eat in the
cafeteria. "How's the food?", I ask. "Good"
Braun answers.
Nothing special about
the boardroom except the contrasts in colors between the white
walls, black table & chairs and gray carpet. Any employee
perks? There's a company store, which is open to the public,
where employees get a 25% discount. |