Switzerland is divided into cantons (similar to our states in the USA). Basler Kantonalbank is a regional bank and though it isn't one of the big boys they sometimes have landmark/historical head offices-which are more likely than not usually located at their main branch. The six-story building in the city center lies a block from the Rhine River and looks to have had a recent facelift. I drop in on two separate days and end up leaving a little frustrated. A woman at the reception area said she checked around and they hadn't received my letter (mailed several weeks earlier) and no one was available to meet with me.