It sure is a waste of time visiting gun maker Glock and I'm not
happy about it. It's a 15-mile bike ride from downtown Vienna
to Deutsch-Wagram, a small farming community near the Austrian/Slovakian
border. I don't have a street address only a post office box
number but as expected in a small place like this it's no problem;
the first person stopped points me in the right direction.
Glock's headquarters/factory complex occupies a two-square block
area about a mile from downtown Deutsch-Wagram. Railway tracks
pass within yards of Glock and the bridge crossing the train
tracks affords a great view of the company's layout. A 10- foot
tall concrete wall encloses the property including the large
parking lot. There's a single yellow one-story building on the
grounds but it's very large and a block long. Picnic tables can
be seen on a grassy area near one section of the building. Residential
housing butts up to the property on two sides and there's a small
freestanding post office next to the entrance leading into Glock.
Hmm, after locking my bike in the walled-in parking lot you still
can't see the factory/office building because there's another10-foot
high concrete wall blocking the view. To enter the grounds one
must be buzz a buzzer and pass through one of those steel turnstiles
configured to allow only one person at a time enter. Security
cameras monitor your every move.
The reception area contains a glass case filled with 10 semiautomatic
Glock pistols and another filled with Glock clothing apparel.
I tell the receptionist how I sent a letter of introduction a
month earlier to company founder and CEO Gaston Glock. She makes
a call and Martin Schiffer from the marketing department steps
out and introduces himself. Schiffer says they never received
my letter. Schiffer goes on to say that CEO Glock works out of
an office in his home in another part of Austria and Glock's
mail is opened here before being passed on. "How could you
not get my letter here in this small town where Glock is its
claim to fame", I ask somewhat skeptically.
I explain to Schiffer how this is a one-time visit for me and
if someone would have a few minutes to answer questions about
the head office. Schiffer says it isn't possible and that they're
in a "sensitive" business and "don't give out
I try explaining how I've visited at least three other gun manufactures
and hadn't run into this problem with them. It's to no avail.
I'm quite open in expressing my disappointment to this poor reception.
Thinking I'm an easy person to pacify Schiffer gives me several
Glock patches and a key chain with a tiny Glock pistol attached
I leave privately held Glock still not knowing how many people
the company employees or its revenues. The company Website (www.glock.com)
reveals little except to say Gaston Glock founded the company