Mayr-Meinhof Karton with 1.1 billion Euros in revenues and 5,400
employees is Europe's largest manufacturer of coated cartonboard
folding cartons. It's a frustrating experience trying to meet
with someone thanks to a very unhelpful receptionist.
I'm maybe a mile from Vienna's city center and I've been riding
around in the pouring rain the last hour trying to find this
place. Vienna street maps don't show one-way streets and it's
driving me crazy because Mayr-Meinhof's offices are in a square
called Brahmsplatz (after the composer) and I know its tantalizing
close. I stop several neighborhood locals and they don't even
It turns out to be a beautiful nice quiet square with a small
park in the middle. The five-story, off-yellow colored head office
of Mayr-Meinhof is low-key with only a small plaque outside the
door letting you know this is the place. I explain to the receptionist
how I sent a letter of introduction a month earlier to Mr. Groeller,
Chairman-Board of Management. She calls up Groeller's secretary
who says she knows nothing about the letter. With that the receptionist
seems to think that's the end of it. I explain how the letter
might be in corporate communications or public relations and
ask her to call. The receptionist refuses saying she can't go
around calling up people. We go round and round and for the life
of me I can't figure why she won't help. I leave, steaming and
later wishing I had the receptionist's name.
I return the following week and thankfully find the unhelpful
receptionist not manning the desk. However, this other receptionist
informs me there's no one here in management -everyone's on vacation.
She goes on to say I'm out of luck since no one still here has
authority to meet with me.