I just left the head office/factory of Van Lys Chocolaterie in
Ieper (population 35,000) unhappy because the place was closed
for vacation and no notice was given to me. Now I'm about a mile
away in a similar industrial park area and find Biscuiterie Jules
Destrooper also closed with no note on the door and with no advance
notice given to me.
What's particularly frustrating with Destrooper's snub is that
I've been a long-time buyer of their yummy cookies. Their cookies
are sold in over 75 countries including supermarkets in my hometown
of San Diego, California. Founded back in1886, this privately-held
concern employs 200 people, with revenues of 27 million eurosof
which 75% are derived from exports.
The three-story building isn't so much wide as it is deep. No
signs are found anywhere on the building to identify the place.
The building's rear backs up to a busy road and the only way
I was sure this was the right place was due to a company tractor-trailer
being parked there. (Click for photo).
It's about nine in the morning and I'm about to ride off when
I spot a man arriving. He works in the logistics department and
yep, he confirms they've been closed for three weeks and will
reopen next week. I explain mailing a letter of introduction
more than five weeks ago to CEO Peter Destrooper and the man
says CEO Destrooper has an office here but works mostly out of
offices in Lo, a town about 10 miles up the road. The man says
not to bother riding to Lo as the offices are closed.
Company website: www.destrooper.com